Ratnak Luxury Car Dealer respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and store your personal information when you visit our website, showroom, or engage with our services.
Information We Collect
We may collect the following personal information from you:
• Contact information: Name, email address, phone number, postal address.
• Financial information: Bank account details, credit card information (when necessary for financing or transactions).
• Demographic information: Age, gender, occupation, income level (optional).
• Website and browsing information: IP address, browser type, pages accessed, time spent on website, cookies.
• Communication information: Emails, letters, phone calls, and other communications with Ratnak.
How We Use Your Information
We use your personal information for the following purposes:
• To fulfill your requests for information and services, such as vehicle quotes, test drives, and financing.
• To process your purchases and provide customer service.
• To send you marketing and promotional materials about our products and services, with your consent.
• To improve our website and showroom experience.
• To analyze data and trends to better understand our customers and their needs.
• To comply with applicable laws and regulations.
Disclosure of Your Information
We may disclose your personal information to the following third parties:
• Service providers who assist us with our business operations, such as website hosting, marketing, and data analytics.
• Financial institutions, when necessary for financing or transactions.
• Government agencies, if required by law.
We will not sell or rent your personal information to any third party without your consent.
Your Choices
You have the following choices regarding your personal information:
• You can opt out of receiving marketing and promotional materials from us by clicking the "unsubscribe" link in any of our emails or by contacting us directly.
• You can access and correct your personal information by contacting us.
• You can request that we delete your personal information by contacting us.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure, and we cannot guarantee the security of your information.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our website. We encourage you to review this Privacy Policy regularly for the latest information.
Email: ratnakluxurycardealer@gmail.com and info@ratnakluxurycartrader.com
Dealer Privacy Policy
Ratnak Luxury Car Dealer, located in Phnom Penh, Cambodia, is likely to rely on a combination of local and international data providers for its operations. These providers could include:
• Vehicle data: Ratnak may purchase vehicle data from manufacturers or data aggregators. This data could include vehicle specifications, pricing information, and availability.
Additional Notes for Cambodia
This Privacy Policy is intended to comply with the Personal Data Protection Law of 2018 in Cambodia. We will take all necessary steps to ensure that your personal information is processed in accordance with this law.
This is a sample privacy policy and should be reviewed and modified by a legal professional to ensure that it meets the specific needs of Ratnak Luxury Car Dealer and complies with all applicable laws and regulations.
• Customer data: Ratnak may collect customer data directly from its website, through lead generation forms, or from sales interactions. This data could include names, contact information, credit history, and vehicle purchase history.
• Marketing data: Ratnak may purchase marketing data from third-party providers. This data could include demographic information, interests, and online behavior of potential customers.
Data privacy is a growing concern around the world, and Cambodia is no exception. The Personal Data Protection Law of 2018 came into effect in 2022 and gives individuals certain rights over their personal data, including the right to access, correct, and erase their data. Ratnak will need to comply with this law when collecting, storing, and using customer data.
Here are some specific steps that Ratnak can take to protect customer data privacy:
• Implement a data privacy policy: This policy should explain how Ratnak collects, uses, and discloses customer data. It should also be clear and easy to understand.
• Obtain consent from customers: Ratnak should obtain consent from customers before collecting their personal data. This consent should be freely given, specific, informed, and unambiguous.
• Take steps to secure customer data: Ratnak should take steps to secure customer data from unauthorized access, disclosure, alteration, or destruction. This could include using strong passwords, encryption, and firewalls.
• Only collect the data that is necessary: Ratnak should only collect the data that is necessary for its business purposes. It should avoid collecting unnecessary data, such as sensitive personal information.
• Allow customers to access and correct their data: Ratnak should allow customers to access and correct their personal data. Customers should also be able to request that their data be deleted.
By taking these steps, Ratnak can help to protect its customers' data privacy and comply with Cambodian law.
Here are some additional tips for Ratnak:
• Train employees on data privacy: All employees who handle customer data should be trained on data privacy laws and procedures.
• Conduct regular data privacy audits: Ratnak should conduct regular audits of its data privacy practices to ensure that it is complying with the law.
• Stay up-to-date on data privacy laws: Data privacy laws are constantly evolving. Ratnak should stay up-to-date on the latest laws and regulations.
By following these tips, Ratnak can help to ensure that it is collecting, using, and disclosing customer data in a responsible and ethical manner.